Answers to your DiskTriage questions.

How do I save our sizings to Microsoft SQL Server ?

Disk Triage 10.x ships configured to use the embedded Firebird database by default. It is a simple matter to change the configuration to use MS SQL Server. You will need the SQL Server address/name, userid and password to be able to access it. If you need any help accessing the SQL server or configuring it - you can read the help file and contact TimeAcct Support.

What is the "wasted space" column in the tree ?

Wasted Space is basically the space that is left over in a cluster when a file doesn't fully occupy that cluster. A cluster is the smallest allocatible portion of a hard drive. A space a file takes up must be allocated in whole clusters - and two files cannot share the same cluster. So if a cluster size is 8 KB - then a file that is actually only 2 KB in size takes up 8 KB on the disk. So there are 6 KB of wasted space for that file.

What is the difference between the different versions ?

The Professional edition is aimed at administrators in smaller organizations that do not need as much in terms of reporting and analysis.  The Expert edition is aimed at LAN managers and technical staff in larger corporations who not only want to use Disk Triage to solve immediate space issues, but to be able to use its trending and comparison utilities, as well as, NFTS reporting tools.

How do I register the program after I have ordered on-line?

ShareIt:  When you have placed your order via ShareIt - your credit card is processed and we are notified. At that point we generate and send you a registration code via email that you can enter the next time you run the program. It will then turn your trial into the fully registered version.

PO:  We also accept Purchase Orders from Companies.  Please contact sales@timeacct.com if you wish to purchase via a Purchase Order.

Can I schedule Disk Triage to run at a later time?

Yes. Disk Triage has over 70+ command line parameters that can be used to schedule scans using any Windows based scheduler (or the AT command). You can schedule Disk Triage to scan your disk space, print the report and email it to you - as well as save the scan to the database - all in one command line.

How can I find MP3 files and other Space wasting files on my LAN Drives ?

Many LAN Administrators don't want users to store MP3s, AVIs, MPegs, etc on their LAN storage space. Most of the times these are personal files and shouldn't be taking up company storage space and backup time anyway. Disk Triage allows you to quickly find these files simply by specifying the file extensions in the sizing criteria. In the 'File Specs to Include' edit box - you simply specify '*.MP3;*.AVI' to have the sizing include only those files types - thus allowing you to quickly determine how much space these files are using and where they are stored.

How can I see the progress of the Sizing ?

You can see the progress by checking the 'Allow User to Interrupt Sizing' and 'Show Directory Progress' checkboxes on the Sizing tab of the Application Preferences dialog. You can access this dialog via the edit menu. However, turning this feature on can slow down the sizing.  But many users find the feedback provided by the progress bar to be well worth the small hit in scanning speed.

How can I change the order of the Columns in the Tree ?

You can change the order of the columns simply by dragging and dropping the column headers into their new position.

How do I interrupt a sizing ?

You can interrupt a sizing by either clicking on the 'X' button in the toolbar or by hitting the 'Esc' key. The Allow User to Interrupt Sizing checkbox must be checked in the Application Preferences. It is checked by default.

How do I change the printer my reports go to ?

You can change printer the reports go to by choosing Select Printer from the Report menu and choosing what printer you want to use for this session. It will only be for this session - otherwise the reports will go to your default printer.

How can I gather File Owner information ?

You can gather File Owner information by choosing Gather File Owner Stats on the Basic tab in the upper tab set.

How can I see what files made up the Sizing ?

You can see the files by choosing 'Toggle Directory Details' from the popup menu of the Tree. This will then show you a file list box on the right hand side of the Tree that shows the files that make up the selected directory. It is important to note that the File List is tied to the selection criteria of the Sizing. So if you choose only Word documents (*.doc) that are older than 10 days - then this is all that will appear in the File List to the right of the Tree.

How can I modify what buttons are in the toolbar ?

You can modify the toolbar buttons by clicking on the small down arrow beside any of the individual tool bars. This will then allow you to choose which tool bars you want available and allow you to customize which buttons you want in them.

Can I size a network share without having to map a drive letter to it ?

You can size a network share without mapping it to a drive letter first. You simply enter the full share path into the directory edit box ... such as "\\server\share\some_directory"

Why does the sizing take so long ?

The sizing can take long for three reasons. The first is that the directory structure is huge and has lots of files in it. The second is that you have the settings in the Application Preferences to allow the sizing to be interrupted and to Show the Directory Progress turned on. The showing of the directory progress during the sizing can slow down the sizing. The third is that you have selected to collect extra stats during the sizing in the checkbox list on the Basic tab. However, with the settings installed by default - Disk Triage should be one of the Fastest disk analysis application available.

Why does Disk Triage minimize when I start a sizing ?

You can choose to minimize Disk Triage when you start a sizing in the Performance tab of the Application Preferences. It is turned off by default.

Why do some items in the Analysis tab appear empty ?

Some items in the Analysis tab appear empty because you haven't selected to gather that information in the check box list on the basic tab. This is done on the Basic tab in the upper tab list.

Why would I want to save the sizing output ?

You might want to save the Analysis output to allow you to review it later and generate reports from it. As well in the Expert Edition of Disk Triage there is the ability to compare two or more saved scans to tell exactly where your disk usage has changed.

Do I need a user id with special privileges to get the file owner information ?

No. You don't need special privileges to run Disk Triage. You simply need the ability to read the directories that you wish to size.

Will it work with drives on Novel, Linux and other servers ?

Yes. Because Disk Triage uses Windows APIs to get the sizing information - as long as Windows can access the files and directories on the remote system, Disk Triage should be able to get the information it needs. For example you can even get file owner information from a Linux server.

What are the system requirements for Disk Triage?

Windows 64 Bit Operating System (Win 10, Win 8, Win 7 - 64 Bit)
Memory : 4 GB or more (total on the machine you are using to scan)
If you plan on sizing very large directory structures (100,000+) - then we would suggest that you have 6 GB or memory or more.
Required Hard Drive Space : 200 MB
Processor Speed (Recommended) : No Restrictions
Screen Resolution (Minimum) : 800 x 600 pixels

Why the name "Disk Triage" ?

Since most people can figure out where the Disk part comes in - what they really want to know is the use of Triage. Well Triage has become synonymous with medical work - however what it really is meant to express is the allocation of scarce resources. And no matter how much disk space you have, it is always a scarce resource that needs to be managed and allocated. So, Disk Triage helps you allocate and manage your scarce resource of disk space.